The process
Five steps, start to finish. Nothing is filed, and nothing is charged, without your say and your signature.
1. Upload your documents, free
Your rejection letter, policy and discharge summary. We ask for a few more details about your claim so our team has the full picture.
2. A claim expert reviews your case — personally
A real person on our team reads your documents and tells you honestly whether your rejection looks genuine or worth fighting. No AI model decides this. If it looks genuine, we tell you and charge nothing.
3. We agree a fee, in writing, before anything starts
If it's worth fighting, we send you a written offer: a small upfront amount to start the work, plus a commission on whatever we recover — nothing more, and nothing hidden. You sign the agreement and an authorisation letter, by Aadhaar eSign or an uploaded signed scan.
4. We prepare, file and follow up — in your name
Our team drafts and files your grievance with the insurer, then escalates to IRDAI's Bima Bharosa and the Insurance Ombudsman if needed — every filing carries your own signature, under your authorisation. We track every deadline and chase every reply so you don't have to.
5. You get paid, we invoice last
If the claim is recovered, the money comes to you first. We invoice our commission only after your recovery is confirmed — and if we couldn't recover anything, your upfront amount is refunded in full, per our refund policy.
